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Wireless Information

Overview

The Washington University wireless network is based on Meru controllers and access points (AP's). Currently there are over 1450 AP's located throughout the Danforth Campus, Off-Campus Buildings, and the South Forty. While individual departments and schools are responsible for wireless coverage (adding or relocating AP's) within their respective buildings, NSS supports wireless service to all schools, departments, staff, faculty and students. Follow the link below for departmental contact information.

Departmental IT Contact Information

 

Coverage

To see the AP density for particular buildings, follow the link to our coverage map below. Additional information may be requested by contacting the appropriate IT department (follow the link above), or contacting the Network Operations Center.

Wireless Coverage Map

 

SSIDs

There are a number of SSIDs that are broadcasted across the University. For all faculty, staff, and students on the Danforth Campus and South Forty, NSS recommends associating to WUFI-S. For instructions on how configure a device for WUFI-S or troubleshooting information, follow the link below.

Wireless Set Up and Troubleshooting

Campus SSID's:

  • WUFI-S – (Recommended) Secure wireless that utilizes WUSTL-key authentication.

  • WUFI – Non-secure, open wireless that requires web browser (captive portal) authentication.

  • GUESTWIFI-WUSTL – Non-secure, open wireless with limited bandwidth and accessibility that doesn't require a login.

School-specific SSID's:

  • wucon wireless – Medical School wireless that requires Medical School credentials


Note: Network Services strongley recommends using WUFI-S for wireless connectivity. Limited troubleshooting ability is available on the other SSID's. If there is a wireless problem with a student, staff or faculty member you will be required to be on WUFI-S to troubleshoot the problem.


What is a Rogue Access Point?

A rogue access point is a device that has been installed and managed on the Washington University network by someone other than Network Services and Support. Unauthorized access points are prohibited by the Network Services and Support Network Policy. This policy is needed to manage the limited airwave space and to ensure proper network security. These measures also help facilitate a common standard for wireless networking that will be available to all legitimate users. If an unauthorized Access Point is identified, the owner will be asked to remove the device from the network.

 

Wireless Service Level Objectives

Network Services has a variety of network monitoring tools, but the most diverse service feedback we receive comes from our customers. We encourage wireless users to submit a trouble ticket or email us at noc@wustl.edu with any questions or concerns regarding the Service Level Objectives below.

  1. The wireless network will be available 7x24x365, excluding scheduled maintenance windows.
  2. Planned Availability 99.99% (availability is measured in terms of percent up-time for the offering excluding scheduled maintenance.)
  3. Administrative availability: Standard/Business Hours: M-F, 8:30am - 5:00pm CST