Overview

The Washington University Wireless Network provides wireless services to schools, departments, staff, faculty and students. The system is based on Meru Wireless and consist of 1300 Access points located through out the Danforth Campus and the South Forty. There are a number of SSIDs that are used at the Washington University Danforth Campus for Wireless connectivity. Typically, after a user first logs in, they will be logged in automatically and do not see all the SSID’s, but they are visible if one looks.

For issues with wireless, help requests, and trouble tickets, please see: Departmental Contact Information or submit a trouble ticket at the Wireless Issue Reporting System

The following SSID’s are available:

• WUFI – captive portal not secure
• WUFI-S – secure WUSTL key
• GUESTWIFI–WUSTL – not secure, no login, limited bandwidth available
• wunoreg - for special machine applications
• LAW-S - allows access to Law specific resources
• wucon wireless - allows Medical School login access to the Internet

WUFI-S is recommended for secure high capacity throughput

Wireless services include:

• Wireless Infrastructure Design and Planning
• Configuration and Maintenance
• Monitoring and Support

Map

Coverage Map

Instructions

• Connecting to WUFI-S with Windows XP
• Connecting to WUFI-S with Windows Vista
• Connecting to WUFI-S with Windows 7
• Connecting to WUFI-S with MAC OS X
• Connecting to WUFI-S with the iPhone or iPod Touch
• Connecting to WUFI-S with Linux

Service Owner

Network Services and Support

Service Level Objectives

• The wireless network will be available 7x24x365, excluding scheduled maintenance windows.
• Planned Availability 99.99% (availability is measured in terms of percent up-time for the offering excluding scheduled maintenance.)
• Administrative availability: Standard/Business Hours: M-F, 8:30am - 5:00pm CST

Troubleshooting

Problems with WUFI/WUFI-S using Intel 2200BG, 2915ABG, or 3945ABG network cards

Please submit a trouble ticket at our Wireless Issue Reporting System if you experience any issues

Troubleshooting FAQ

• Does PeerGuardian work on the WUSTL network? We have noticed that you can not obtain an IP address though DHCP when you use PeerGuardian

For Further Information or to Request Any Service

Contact the Network Operations Center


• Phone: 314-935-7048

• Email:noc@wustl.edu