Wireless Support

Overview

  • The Washington University Wireless Network is based on state-of-the-art Cisco wireless controllers and access points (AP's) and offers speeds up to 1gbps 802.11ac in supported areas.
  • Individual departments and schools are responsible for wireless coverage adding or relocating AP's within their respective buildings.

Coverage

  • Wireless coverage is not available in all areas and is determined by each school and departmental budget.
  •  To see the AP density for particular buildings, follow the link to the right to view a current coverage map. Additional information may be requested by contacting your local IT Helpdesk.

Danforth Campus Wireless Networks

  • ​Faculty, staff, and students on the Danforth Campus are reccomended to associate to the wustl-2.0 wireless network.
  • For troubleshooting information, please contact your local IT Helpdesk.


wustl-2.0 (Recommended)

  • This wireless access requires only a web browser and WUSTLKey. Once a device is authenticated and rebooted, it is permanently registered and does not require any additional or future configuration.
  • After successful registration, please reboot your device in order for registration to take affect.

wustl-encrypted-2.0

  • Wireless access that utilizes WUSTL Key authentication and PEAP/MSCHAPv2 encryption.  This network requires significant additional configuration. 
  • Supported Operating System instructions can be found to the right.  
  • Please see your local IT Helpdesk for configuration and troubleshooting assistance.

*wustl-guest (not reccomended for faculty, staff, and students)

  •  Limited bandwidth access for guests only that doesn't require a login.  Many wustl resources are unavailable using wustl-guest.  This network is not reccomended for faculty, staff, and students.

*eduroam (not reccomended for faculty, staff, and students)

  • For participating visitors or faculty, staff, and students while travelling.
  • Eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community.
  • Please see your local IT Helpdesk for configuration and troubleshooting assistance.
  • Additional information on eduroam and the global project initiative can be found here.

Network Services strongly recommends using the wustl-2.0 network for wireless connectivity.  

Rogue Access Point Policy

  • A rogue access point is a device that has been installed or managed by someone other than Network Services. 
  • Unauthorized access points are prohibited by the Network Services Policy. This policy is needed to manage the limited air space.
  • These measures also help facilitate a common standard for wireless networking that will be available to all legitimate users. If an unauthorized Access Point is identified, the owner will be asked to remove the device from the network.

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Wireless Setup & Troubleshooting


Wireless Coverage Map

How to Delete Browser Cache

Request Guest WUSTL KEY​

Eduroam Information

wustl-2.0 Setup Instructions​



  wustl-encrypted-2.0 Supported OS 

Setup Instructions:

Windows 8

Windows 7

Mac OS X

• Android

Apple iOS

• Blackberry​