Wireless Support

Overview

    ​The Washington University Wireless Network is based on Meru and Cisco wireless controllers and access points (AP's). While individual departments and schools are responsible for wireless coverage (adding or relocating AP's) within their respective buildings, NSS supports wireless service to all schools, departments, staff, faculty and students.

Coverage

    Wireless coverage is not available in all areas.  To see the AP density for particular buildings, follow the link to the right to view our most recent coverage map. Additional information may be requested by contacting the Network Operations Center.​

Danforth Campus Wireless Networks

    There are a number of wireless networks that are broadcasted across the University. For all faculty, staff, and students on the Danforth Campus and South Forty, NSS recommends associating to the wustl1.0/2.0 wireless networks. For sensitive data, NSS recommends associating to the wustl-encrypted1.0/2.0 wireless network.  In addition to to the standard wustl/wustl-encrypted networks, you may see a wireless network called eduroam around campus. For troubleshooting information or instructions on how configure a device on wustl-encrypted or eduroam follow the links to the right.

wustl-1.0/2.0 (Recommended for ease of use)

    This wireless access requires only a web browser and  WUSTL Key. Once a device is authenticated into the wustl wireless network it will not need to be authenticated again unless the device has not been on the wustl wireless network for more than six months.  Communication between the client device and the wireless network is not encrypted.

    Caution should be taken to make sure that sensitive data is only sent to secured websites (e.g., SSL encrypted or designated with "HTTPS:").

Please note: After successful registration, please reboot your machine in order for registration to take affect.

wustl-encrypted 1.0/2.0

    Wireless access that utilizes WUSTL Key authentication and encryption to ensure a secure connection to the wireless access point.   This network may require additional configuration. Operating system-specific instructions can be found to the right.

wustl-guest

    For guests only - bandwidth-limited wireless access that doesn't require a login.  Communication between the client device and the wireless network is not encrypted.

eduroam (In development)

    For participating visitors only -  Eduroam (education roaming) is the secure worldwide federated network access service developed for the international research and education community.  This network may require additional configuration.  Operating system-specific instructions (same as wustl-encrypted-1.0/2.0) can be found to the right.  

    Additional information on the wireless network and the global project initiative can be found here.

Note: Network Services strongly recommends using the wustl1.0/2.0 SSID's for wireless connectivity.  Limited troubleshooting ability is available on the other SSID's. If there is a wireless problem with a student, staff or faculty member you will be required to be on the wustl SSID to troubleshoot the problem.

Why is there a number after the wireless network name?

    This gives the university the flexibility to add new network features without causing a service interruption to existing users. Higher numbers may indicate newer features such as faster speeds, better coverage, greater device support, and higher reliability.

What is a Rogue Access Point?

    A rogue access point is a device that has been installed and managed on the Washington University network by someone other than Network Services and Support. Unauthorized access points are prohibited by the Network Services and Support Network Policy. This policy is needed to manage the limited airwave space and to ensure proper network security. These measures also help facilitate a common standard for wireless networking that will be available to all legitimate users. If an unauthorized Access Point is identified, the owner will be asked to remove the device from the network.

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Wireless Setup & Troubleshooting


Wireless Coverage Map

How to Delete Browser Cache

Request Guest WUSTL KEY​

Eduroam Information

wustl-1.0/2.0 Setup Instructions:


  wustl-encrypted1.0/2.0 Setup Instructions:

Windows 8

Windows 7

Mac OS X

• Android

Apple iOS

• Blackberry​